Basic Tech Help

Frankston City Libraries provides 30 minute, one-on-one sessions, designed to help you with the tech basics - whether it’s downloading an eBook, settings on a device, understanding apps, organising files, using email, or getting comfortable with everyday digital tasks.

What We Can Help With

• Adjusting basic settings on phones, tablets, and computers
• Downloading eBooks and eAudiobooks
• Filling out simple online forms
• Sending and receiving emails
• Downloading or uploading digital photos
• Installing and using apps
• Getting started with social media or learning a specific feature (posting, messaging family or friends, creating an account)
• Navigating websites and finding information online
• Connecting to and using Wi‑Fi

What We Cannot Assist With

• Giving purchasing advice (we can’t recommend specific devices, systems, or software)
• Installing operating systems or other complex software
• Repairing broken devices or troubleshooting major phone issues. 

Bookings are essential 

Book a session here