Finding Your Due Dates
There are several ways to keep track of your due dates and what you have on loan.
Online Account
To see what items you have on loan and their due dates, log into your account with your membership card number and PIN. Once logged in, click on Current Loans.
Overdue loans are listed in red or can be seen via Overdue Loans.
Log into your account
Download the App
Download the Frankston City Libraries app and log in with your membership card number and PIN. Once logged in, select My Account. Your due dates will be listed under Loans.
The free app is available for both Apple and Android phones and tablets.
Email Reminders
We can send you reminder emails two (2), three (3) or five (5) days prior to the due date. You will also receive an email if your items are seven (7) days overdue or when your reservations arrive at your allocated branch. To receive these emails, please provide the library with your current email address. If you are updating your account online, select Receive library notices via email.
SMS Reminders
SMS reminders can be sent straight to your phone. You will receive renewal, overdue and reservations notifications. To receive text messages from the library, please provide the library with your current mobile number and request our SMS service.
If you have other queries about your due dates, please phone us on 03 9784 1020 during opening hours.