Reserving, Renewing, and Returning
Managing your library items with Frankston City Libraries is quick and easy. Want to extend a loan, choose a book, DVD or magazine to grab-and-go, or find the best way to get your item back to us? You've come to the right place!
Reserving an item
You can reserve up to 40 library items at a time for free.
Find the item you would like to borrow in the catalogue, click in the item's title to open it's full entry. Click Place Reservation in the box on the right hand side of your screen.
On the next screen, enter your membership card number and PIN, select a pickup location and Submit.
We will notify you when your reservation is available to collect. Your items will be held for 10 days.
Please note that not all items are available for reservation.
Access our online catalogue
Renewing your items
To renew your loans, login to your account with your membership card number and PIN.
Once logged in, click on the Current loans link to see a list of items on your card.
To renew items, either click on the Renew All option or tick in the box next to the item/s that you want to renew and then click on the Renew Selections option.
Please note that you cannot renew items yourself if they are overdue or if they are reserved by another customer.
You can renew each item twice.
Reserved items cannot be renewed.
If you do not have a PIN, please phone us on 9784 1020 during opening hours and ask for a PIN to be added to your membership.
Log into your account
Returning your items
Library items can be returned to Carrum Downs, Frankston and Seaford Libraries and the Langwarrin Customer Service Centre during opening hours. Items can also be returned to our outreach locations at Karingal PLACE Neighbourhood Centre, Frankston North Community Centre and Frankston South Community Centre.
After hours return chutes are available at Carrum Downs, Frankston and Seaford Libraries.
Chutes will be closed over the Easter and Christmas periods.
Please note: Items left in the chute after hours are regarded as having been returned on the next day the library is open.