Fees & Charges
Fees and charges applicable from July 2024
Printing and Photocopying fees
Self-serve printing, photocopying and scanning facilities are available at our Frankston, Carrum Downs, and Seaford branches.
Black and White
A4 - 15 cents
A3 - 30 cents
Colour
A4 - $1.20
A3 - $2.40
Scanning is free and requires a USB. USBs can be purchased from our library branches.
Please note: Scanned items at Langwarrin Customer Service Centre will be emailed directly to the customer and do not require a USB.
Overdue items
There are no charges for overdue items, however, these items need to be returned before further borrowing is available. Items overdue for longer than 28 days will be deemed to be lost, and replacement costs will apply. Replacement costs are calculated on an individual item basis.
- Overdue items do not prevent customers from using public computers or Wi-Fi
- Items left in the chute after hours are regarded as having been returned on the next day the library is open
Payments
Payments can be made online by logging into your account and clicking on Dashboard in the My Account menu or in person at one of our library branches.
Lost item fee refund
If you have paid for a lost item and recover the item within three (3) months, the fee can be refunded, provided a receipt is shown. The refund can also be used to pay any outstanding fees on your account.
Charges
Lost and damaged items processing fee $13.40
Replacement library items - average item cost $33.00
Replacement disc from a talking book set $16.50
Missing labels OR barcode $3.30
Missing labels AND barcode $5.50
Inter Library Loans from public libraries $4.10
Inter Library Loans from universities and non-public libraries $29.40
Other forms you may need include:
Replacement, lost and stolen membership cards
If a library card is lost or stolen, library members are responsible for any items borrowed on their card until the loss is reported to the library.