Our branches and return chutes are closed, due to the State of Disaster in Victoria and deliveries have been paused. Returned items in quarantine will remain on your library card until we can return to process them. All due dates have been extended until at least 4 November. You will not incur late fees during this time. If you need help accessing our online library please call the team 10am-4pm Monday to Friday on 9784 1020 and we're also available on the website Live Chat. Read more about this announcement
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More on BorrowBox

Find out more about using BorrowBox

How many can I have?

You can borrow up to 10 eBooks and 10 eAudiobooks (total 20 loans.

Maximum loan period is 28 days and items can be renewed.

What do I need to access it?

Web or full library membership, and your Frankston City Libraries card number and password.

An email account.

The Borrowbox app if using an Apple or Android phone or tablet.

Internet access to view and download eBooks and audiobooks. eBooks and audiobooks can be accessed without internet once downloaded.

If accessing ebooks on a computer you will also need to install Adobe Digital Editions on your computer and an Adobe ID Authorized in the Adobe Digital Editions Help menu. To sign up for a free Adobe ID account, visit the Adobe ID page and choose Get an Adobe ID (this account can be used for any number of ebook services).

Apps - BorrowBox

Download the app to access BorrowBox on your mobile device.



Getting started - Using the Borrowbox App

1. Download, install and open the Borrowbox app.

2. In the Library field, enter Frankston City Libraries.

3. In the ID/Barcode and password fields, enter your full borrower number and password. If you wish to proceed, agree to the terms and conditions.

4. On the Complete Registration page, enter an email address where you would like to receive notifications from Borrowbox. The display name is optional.

5. You should now be logged in, press the audiobook or eBook icons along the top to browse the catalogue.

Borrow Box Features

Dyslexic Users

A new special font is available on iOS and Android eBook readers that makes text more readable for dyslexic users.


BorrowBox allows it's eBooks to be read in different fonts to meet our users' needs. The available fonts are;

  • Palatino
  • Times
  • Arial
  • Helvetica
  • Verdana
  • Dyslexic

Adjustable Player Speed

Everyone listens differently, and with the playback-speed options you can enjoy eAudiobooks at your own pace.

Visually Impaired Users

The entire app is optimised to work with Apple's VoiceOver functionality.  BorrowBox utilises the built-in screen reader to provide meaningful auditory descriptions of each on-screen element.  This also includes an optimised eBook experience for the visually impaired.

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