Langwarrin Customer Service Centre will be closed at 2.30pm on Thursday 8 December. It will re-open as normal on Friday morning.
Published on 26 October 2021
When you get a COVID-19 vaccination in Australia, your details will be recorded in the Australian Immunisation Register (AIR) by whoever gives you your vaccine. After both vaccine doses are recorded, you will be able to access your vaccination certificate.
For people without a smartphone, a printed version of the COVID-19 digital certificate or immunisation history statement can be used as evidence of vaccination. You can ask your vaccination provider (e.g., GP) to print your COVID-19 digital certificate or immunisation history statement.
You can call Services Australia on 1800 653 809 and ask them to send your Immunisation History Statement to you. It can take up to 14 days to arrive in the post.
If you would like more help linking your certificate or creating a MyGov account, try our one-on-one tech help sessions.
Spend 1 hour online via Zoom, with one of our tech team looking at your phone, tablet, iPad, laptop or other device. Once you book in your session via our booking link, a staff member will be in contact with you, in order for us to personalise your session. Our tech team will also help you on the day to access Zoom if you are not familiar with using it.