Accessing your Proof of Vaccination

Published on 26 October 2021

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What is a vaccination certificate?

A COVID-19 vaccination certificate (you may also hear it being called a vaccine passport) is your proof that you have received two doses of a COVID-19 vaccination and are now fully vaccinated. You will need to show this certificate to most establishments to prove that you are vaccinated and are ok to enter.

When you get a COVID-19 vaccination in Australia, your details will be recorded in the Australian Immunisation Register (AIR) by whoever gives you your vaccine. After both vaccine doses are recorded, you will be able to access your vaccination certificate. 


Proof of vaccination if you don't have a smartphone 

For people without a smartphone, a printed version of the COVID-19 digital certificate or immunisation history statement can be used as evidence of vaccination. You can ask your vaccination provider (e.g., GP) to print your COVID-19 digital certificate or immunisation history statement. 

You can call Services Australia on 1800 653 809 and ask them to send your Immunisation History Statement to you. It can take up to 14 days to arrive in the post.

Need more assistance?

If you would like more help linking your certificate or creating a MyGov account, try our one-on-one tech help sessions. 

Spend 1 hour online via Zoom, with one of our tech team looking at your phone, tablet, iPad, laptop or other device. Once you book in your session via our booking link, a staff member will be in contact with you, in order for us to personalise your session. Our tech team will also help you on the day to access Zoom if you are not familiar with using it.

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